Learn more about delivery methods, times, shipping costs and return policies on Zegna.com.
Standard shipping 6-8 working days
Expedited shipping 3-4 working days
Returns within 30 calendar days
We will ship the product(s) in your order via DHL® courier to your delivery address in Luxembourg. The courier will require a signature from you (or an adult authorized by you) upon receipt of the products. Please note that we will not deliver products to PO boxes, and we will only deliver on normal working days/hours (not on weekends or public holidays).
The courier will make two (2) attempts to deliver the package and obtain a signature. The frequency is two (2) attempts on consecutive days. After the 2nd attempt we will take the package to the DHL® customer counter. A sticker will be left informing you that the package must be collected from the customer counter within seven (7) days or the package will be returned to us and we will process the return. If this occurs, we will notify you and this shall be treated as a free return of your order. We shall provide you with a refund for the products. Otherwise, you can organize a third delivery attempt by contacting DHL® directly, following the instructions on the sticker.
You may check the progress of your order by following the link in your confirmation email or by going to the ORDER HISTORY section in the MY ACCOUNT area of our website, where you will be automatically redirected to the DHL website.