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Privacy Policy

The Ermenegildo Zegna Group is aware that the personal data of its customers and other individuals is important and it therefore intends to provide information and reasonable control regarding how personal data collected through this website (the “Website”), is handled, used and disclosed.

1. The Data Controller of the data collected and processed through the Website

The Data Controller of the data collected on the Website is

  • Ermenegildo Zegna HOLDITALIA S.p.A., Via Roma 99/100, 13835 TRIVERO (BI), ITALY (hereinafter referred to as, "Zegna").

Zegna is responsible and accountable for the personal data it collects, uses and discloses.

2. Data Processors and Affiliates

Zegna may utilize its affiliated entities (“Affiliates”) and may also engage, for organizational and functional reasons, a number of external entities to act as data processors (i.e. service providers) in connection with the purposes outlined below and purposes authorized or required by applicable law. Data processors are selected taking into account their expertise, competence, and reliability and must confirm they will act in strict compliance with applicable data protection legislation. Data processors are obliged to process the personal data of Website users in accordance with the instructions received from Zegna. Zegna has designated as internal data processor the Privacy Manager.

Zegna, its Affiliates, and external data processors may be located outside of your country, state or province and, accordingly, your data may be transferred to such other jurisdictions and, thus, may be accessible to law enforcement and regulatory bodies in such other jurisdictions according to the laws applicable in such other jurisdictions.

For further information on the Data Controller and to obtain a list of Affiliates and external Data Processors, please contact Zegna at the following address privacy@zegna.com.

3. What data will be collected through the Website, and Purposes for Use and Disclosure of Data

Personal data collected through the Website may be used or disclosed for various purposes which include the following:

(a) data concerning your visit and browsing of the Website is used to evaluate and enhance the functioning of the Website and to enhance and customize your website experience (which may include directing your attention to Zegna products or services, special events, offers, promotions, wish lists, surveys or similar items) and for marketing purposes Please see in this respect our specific Cookie Policy available here below;

(b) data you have voluntarily provided on the Website (e.g. in completing the online registration form for your Zegna personal account, or in posting information on the Website) and data otherwise lawfully acquired (e.g. though a mobile application, social media or a public space) may be used or disclosed as described in this Website Privacy Policy and as outlined in the Privacy Policy for Online Sales here below;

(c) data that you have provided (or authorized us to collect) when submitting an application for employment with Zegna may be used or disclosed in connection with recruitment and hiring and as reasonable to establish, manage and/or terminate an employment relationship with Zegna or its affiliates;

(d) where you have provided express consent, or where otherwise authorized by applicable law, Zegna may use or disclose the data for its marketing purposes (and that of Affiliates), which may include sending you newsletters, electronic messages, information and updates on products, sales, special events, offers, and promotions (e.g. Zegna’s World),

(e) where you have provided express consent, or where otherwise authorized by applicable law, Zegna may use or disclose the data for analysing your spending habits and preferences to enable Zegna to adapt its products and initiatives to meet your tastes and requirements;

(f) generally, data may be used or disclosed to protect the assets, rights, property or security of Zegna, its affiliates, employees and customers (including the collection of debts, the security and functioning of the Website and related systems, the advancement or defence of legal proceedings, claims, or complaints) and to assist with law enforcement/regulatory investigations or proceedings where reasonable and/or authorized by applicable law;

(g) data may be used or disclosed in connection with a potential or completed transaction involving the sale or acquisition of some or all of the business of Zegna or its Affiliates, as outlined in the Privacy Policy for Online Sales here below.

(h) generally, data may be used or disclosed as authorized or required by applicable law.

4. How your personal data will be processed

Personal data collected through the Website will be mainly processed by electronic means, adopting reasonable security measures so as to minimize risks such as destruction or loss of the data, including accidental loss, unauthorized access, or unauthorized processing.

However, since the data will be transmitted via electronic networks, the above measures cannot completely exclude the risk of unauthorized access or dissemination of the data. To this end, we recommend you check regularly that your PC is endowed with software capable of providing adequate protection (such as updated antivirus systems) for the online transmission, inbound and outbound, of the data, and that your Internet Service Provider has adopted adequate security measures for secure online transmission of your data (such as firewall and anti-spam mechanisms).

5. Obligatory or voluntary nature of providing the requested data

Generally, Zegna will obtain your consent to collect, use or disclose personal data except where Zegna is authorized or required by applicable law to do so without consent. For example, Zegna may collect, use or disclose personal data without your knowledge or consent in connection with:

  • collecting or paying a debt;
  • obtaining legal advice; or
  • investigating breach of an agreement or contravention of a law where obtaining consent would compromise the investigation.

Consent may be implied in some circumstances, for example, where you are notified of intended purposes for the collection, use or disclosure of your personal data (such as through this Website Privacy Policy and our Privacy Policy for Online Sales and you continue with use of the Website, services and/or transactions following such notification.

As outlined in further detail in our Privacy Policy for Online Sales, the provision of personal data requested by Zegna as part of an online transaction (e.g., e-mail address, postal address, telephone number, and credit card information), is compulsory for executing, through the Website, the product purchase, exchange or return transaction.

The use and/or disclosure of your personal data for marketing and purchase habit analysis purposes is voluntary and optional, and is undertaken based on your express consent, as noted in items (d) and (e) under heading 3 above. Your decision not to consent to such purposes will not prevent your use of the Website, but it may affect, for example, Zegna’s ability to provide you with newsletters and information about special events, offers, discounts, gifts, promotions, surveys or similar items.

6. Scope of dissemination of the data

Zegna uses and/or discloses your personal data only as authorized or required by applicable law and as indicated in this Website Privacy Policy and in the Privacy Policy for Online Sales.

Zegna’s employees and consultants access and use personal data on a “need to know” basis, according to their roles and duties. Zegna’s use of Data Processors (which include Affiliates) is outlined above under heading 2.

7. Security and Retention of the data

Zegna protects personal data by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks - this includes security arrangements with Data Processors, as described above under heading 2.

Zegna will not retain personal data indefinitely and will destroy, erase or make anonymous documents or other records containing personal data when it is reasonable to determine that the original purpose is no longer being served by retention of the personal data and retention is no longer necessary for legal or business purposes.

Where personal data is used to make a decision affecting you, that data will be retained long enough (at least one year) to allow you to access the data after the decision has been made and, in the event of an access request or a challenge, long enough to exhaust any recourse you may have under applicable law.

Zegna will take due care when destroying personal data so as to prevent unauthorized access to the data.

8. Data subject’s rights of access and correction

You may request information from Zegna as to what personal data about you is held by Zegna and how it has been used or disclosed, and you may request access to such data in an understandable form. You may also request correction or updating of your personal data. The data subject’s rights may be subject to exceptions, limitations or payment of fees, as authorized or required under applicable law.

The above rights may be exercised by sending the relevant request to Zegna at the following address privacy@zegna.com.

Zegna makes reasonable efforts to ensure that personal data used or disclosed is accurate and complete. In some cases, Zegna relies on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.

9. Changes to the Website Privacy Policy and relevant updates

Zegna may modify or update, in whole or in part, this Website Privacy Policy. We therefore recommend you visit regularly this section of the Website to see when this Website Privacy Policy was last revised

Any questions regarding this Website Privacy Policy or Zegna’s privacy practices should be directed to privacy@zegna.com.

PRIVACY POLICY FOR ONLINE SALES

The Ermenegildo Zegna Group is aware that the personal data of its customers is important and it therefore intends to provide information and reasonable control regarding how personal data collected through this website (the “Website”) during online sales and other transactions is handled, used and disclosed.

1. Joint Data Controllers and Data Processors

With reference to personal data collected, used or disclosed in connection with online transactions carried out through the Website and to any activity related to such transactions,

  • Ermenegildo Zegna HOLDITALIA S.p.A., Via Roma 99/100, 13835 TRIVERO (BI), ITALY (hereinafter referred to as, "Zegna"); and
  • Ermenegildo Zegna Canada Inc. 160 Pears Avenue #201, TORONTO, ONTARIO, CANADA (hereinafter, the "Subsidiary")

together, hereinafter referred to as the “Joint Data Controllers” or “we”.

The Joint Data Controllers may utilize their affiliated entities (“Affiliates”) and may also engage, for organizational and functional reasons, a number of external entities to act as data processors (i.e. service providers) in connection with the purposes outlined below, in the Website Privacy Policy here above, and for purposes authorized or required by applicable law. Data processors are selected taking into account their expertise, competence, and reliability and must confirm they will act in strict compliance with applicable data protection legislation. Data processors are obliged to process the personal data of Website users in accordance with the instructions received from the Joint Data Controllers. Joint Data Controllers have designated as internal data processor the Privacy Manager .

The Joint Data Controllers, their Affiliates, and external data processors may be located outside of your country, state or province and, accordingly, your personal data may be transferred to such other jurisdictions and, thus, may be accessible to law enforcement and regulatory bodies in such other jurisdictions according to the laws applicable in such other jurisdictions.

For further information on the Joint Data Controllers and to obtain a list of Affiliates and external Data Processors, please contact the Joint Data Controllers and the Privacy Officer at the following address privacy@zegna.com.

2. Data collected by the Joint Data Controllers and Purposes for same

Joint Data Controllers will generally collect personal data directly from Website users during their online account registration or when they place their orders for products, complete their e-transactions, exchange correspondence in relation to activities that are incidental and conducive to the sales, as well as when receiving pre-sale and post-sale support (such as exchanges and returns).

Personal data is collected, used or disclosed for purposes of administering and facilitating customer transactions (including related purposes incidental and conducive to such transactions, such as processing and collecting payment, arranging alterations or gift-wrapping, arranging delivery, communicating with you about your order, processing returns, exchanges or refund requests, etc.).

Personal data is also collected, used or disclosed for the purposes described in our Website Privacy Policy here above and for purposes authorized or required by applicable law.

3. How data will be processed

Personal data collected through the Website will be mainly processed by electronic means, adopting reasonable security measures so as to minimize risks such as destruction or loss of the data, including accidental loss, unauthorized access, or unauthorized processing.

However, since the data will be transmitted via electronic networks, the above measures cannot completely exclude the risk of unauthorized access or dissemination of the data. To this end, we recommend you check regularly that your PC is endowed with software capable of providing adequate protection (such as updated antivirus systems) for the online transmission, inbound and outbound, of the data, and that your Internet Service Provider has adopted adequate security measures for secure online transmission of your data (such as firewall and anti-spam mechanisms).

4. Obligatory or voluntary nature of providing the requested data

Generally, we will obtain your consent to collect, use or disclose personal data except where authorized or required by applicable law to do so without consent. For example, we may collect, use or disclose personal data without your knowledge or consent in connection with:

  • collecting or paying a debt;
  • obtaining legal advice; or
  • investigating breach of an agreement or contravention of a law where obtaining consent would compromise the investigation.

Consent may be implied in some circumstances, for example, where you are notified of intended purposes for the collection, use or disclosure of your personal data (such as through our Website Privacy Policy and this Privacy Policy for Online Sales and Transactions) and you continue with use of the Website, services and/or transactions following such notification.

The provision of data requested by us as part of an online transaction (e.g., email address, postal address, telephone number, and credit card information, is compulsory for executing, through the Website, the product purchase, exchange or return transaction.

Any failure to provide data required for such purposes may result in us being unable to complete the transaction, or to provide the user with other services related to their purchase, and may therefore constitute, as the case may be, a lawful and justified reason for not performing the agreement regarding the products purchased on the Website and not providing the related services.

The provision of data other than data the provision of which is mandatory (e.g. for the purposes of completing the transaction, complying with legal or contractual obligations or for providing, upon request, specific services), is voluntary and it will affect neither the purchase of products nor any of the connected/related services. The use of personal data for optional purposes (such as marketing) is addressed further in our Website Privacy Policy here above and in our Cookie Policy here below.

The mandatory nature of the data to be provided will be, if necessary, and as the case may be, indicated by means of a special character (*) placed next to the relevant information or to the data the provision of which is necessary for the purpose of providing requested services or for purchasing the products or completing other transactions on the Website.

5. Scope of dissemination of the data

Your personal data may be disclosed to Affiliates and external service providers which, acting in their capacity as Data Processors, carry out on behalf of the Joint Data Controllers specific services as described above under 1) Joint Data Controllers and Data Processors

6. Security and Retention of the data

Your personal data as described in this Privacy Policy for Online Sales will be subject to the security and retention policies as outlined in the Website Privacy Policy here above.

7. Data subjects’rights of access and correction

You may request information from the Joint Data Controllers as to what personal data about you is held by them and how it has been used or disclosed, and you may request access to such data in an understandable form. You may also request correction or updating of your personal data. The data subject’s rights may be subject to exceptions, limitations or payment of fees, as authorized or required under applicable law.

The above rights may be exercised by sending the relevant request to the Joint Data Controllers at the following address: privacy@zegna.com.

We make reasonable efforts to ensure that personal data used or disclosed is accurate and complete. In some cases, the Joint Controllers rely on you to ensure that certain information, such as your address or telephone number, is current, complete and accurate.

8. Changes to the Privacy Policy for Online Sales and relevant updates

The Joint Data Controllers may modify or update, in whole or in part, this Privacy Policy For Online Sales and Transactions. We therefore recommend you visit regularly this section of the Website to see when this Privacy Policy For Online Sales was last revised

Any questions regarding this Privacy Policy for Online Sales or Zegna’s privacy practices should be directed to the Privacy Officer by clicking here.