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Customer Care

If you need assistance, please do not hesitate to get in touch with our customer care team.

We look forward to helping you with your query.

Customer Care

We are happy to assist you with any questions or requests you may have. Please use the links below to send us an email. Our Customer Service Team is available via email and phone between the hours of 9:00am – 6:00pm on working days from Monday to Friday. You can also visit our FAQ section.

If you have any questions regarding shipping or order information, or our return or privacy policies, you may find the details you require on their dedicated pages.

We look forward to hearing from you.

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Important notice to our customers (COVID-19 related)

    At Zegna, the health and wellbeing of our customers, colleagues and global community is our top priority. Following the guidelines of government and health authorities, a selection of our boutiques and in-store services are now temporarily closed.

    After implementing specific safety precautions, we are pleased to be able to continue to serve you online at Zegna.com. Please note that due to this delicate moment, you may experience minor delays to your deliveries.

    We are also happy to offer you our virtual styling service developed to allow you to define your personal style from home.

    We hope to see you again in person very soon.

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