Questions » Recent Q&A » Longirod Trek hiking poles

• Replied Feb 24 2019, 9:22 pm

  I can't really tell with the picture, so you'll have to tell me if the pole extensions have a twist and lock or a lever clamp.
• Replied Feb 24 2019, 9:22 pm

  They twist and lock to tighten at two different points on the telescope.
• Replied Feb 24 2019, 9:22 pm

  In that case, you may have just bought a pair of poles that can't do what you expect them to, which is to stay tight for an entire hike. The twist and lock poles are kind of an outdated technology as far as poles are concerned. The threads inside the locking mechanism are just asking to get worn out or stripped every time you make an adjustment. It's a catch 22. If you don't tighten the poles tight enough, they don't stay at the height they are supposed to. If you tighten the poles too tight, every time you do the threads will become less effective. I would recommend finding a pair of poles that have the FlickLock system. You simply pull a lever out from the pole to adjust, and then clamp it back down to tighten, much like the quick-release lever on bicycle tires and seats.
• Replied Feb 24 2019, 9:22 pm

  I agree with Jason on this one, except that there are twist and lock poles out there that actually do work and last a long time. They are called $250 poles. But honestly, if you are going to spend the money, get the FlickLock.
• Replied Feb 24 2019, 9:22 pm

  Andrew, we are sorry that you are having trouble with your Longirod Trek poles. The locking mechanism is covered by your warranty. You can either receive a full refund or get replacement poles if yours are defective. We have already emailed you detailed information about getting this issue resolved at your convenience.